Frequently Asked Questions

What does being a custom, full-service caterer mean?

What is the process for planning an event?

How far do you travel to cater an event?

What size of events do you cater?

When do I need to reserve a date on your calendar?

How do I make a reservation?

Can you recommend a site for my party? How much extra will it cost me?

I may need a tent. Can you provide one?

I would like to have an event with a specific theme. Do you supply decorations and other items to suit the theme I have in mind?

Some of my guests are vegetarian. How will you accommodate them?

Can you recommend a baker for a wedding cake?

Do you provide flowers?

Do you provide entertainment services?

What beverage services do you provide?

What can I expect to see in your proposal?

How are labor costs determined?

Are any gratuities included in either my proposal or final bill?

When do I need to decide on a final guest count? What happens if that number goes up or down shortly before or the day of the event?

Do you have a contract? What does it include?

Do you carry liability insurance?

Do you require a deposit?

Do you accept credit cards?

 

What does being a custom, full-service, caterer mean?
As a custom caterer we create seasonal menus appropriate to our client’s taste preferences, budget demands and theme considerations. Our “sample menus” are only an initial indication of our repertoire. As a full-service caterer, we can plan and coordinate all aspects of your affair. Our event proposal will encompass all other details beyond food and beverage, including rentals, decorations, site selection and layout, lighting, tents, parking and more.

What is the process for planning an event?
After your initial contact with our office, you will be sent general catering information and sample menus appropriate for your type of event. After reviewing this information, call to arrange an appointment with your event planner. Your event planner will then guide you through the planning process, culminating in a custom proposal for your event.

How far do you travel to cater an event?
We cater state-wide, as well as in surrounding states. In this period of rising gasoline prices, a fuel surcharge applies to all events and will be included in your proposal. Please, also note that labor costs will increase with additional travel time. Those events may also involve special truck or van rental fees.

What size of events do you cater?
We cater events from small family dinner parties to occasions for several hundred guests.

Extra charges may apply to groups smaller than 25.

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When do I need to reserve a date on your calendar?
As soon as you have a specific date in mind, contact us to reserve that date on our calendar. Some events are booked a year in advance! Normally, we need 10 days advance notice to plan an event, although some can be arranged in less time. A 30% deposit is required to ensure the availability of your date.

How do I make a reservation?
Call us! 423.585.0420 423.231.6365
Office Hours: Monday – Friday, 8:30 a.m. – 5:00 p.m.
Email us! melissa@megans-corner.com

Can you recommend a site for my party? How much extra will it cost me?
We are an approved caterer at virtually all off-premise catering sites in the area. Different sites are unequally suited for any given affair and, understandably, have different rates or fees for use. Reservations for any site must be made well in advance of your event. We are happy to recommend an appropriate site for your event. Site reservation must be made directly by the client.

I may need a tent. Can you provide one?
We can arrange a tent rental for your every need. When a tent is used, we plan and diagram its orientation at your site, table placements within, etc. Typically, rental companies for tents bill the client directly and require a 50% deposit before installation.

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I would like to have an event with a specific theme. Do you supply decorations and other items to suit the theme I have in mind?
Your event planner can coordinate all aspects of your party to suit a particular theme you have in mind. Our approach is all-inclusive. From a custom menu to style of food presentations, from table settings (chairs, linen, china, serving pieces, flowers, etc.) to site development (enclosures, props, walkways, lighting, plants, etc.), our custom catering and décor services can surpass your wildest dreams! From the smallest aspect of your vision to large-scale prop construction and dramatic visual effects, we direct all our efforts to your wishes in creating and staging a truly unforgettable affair.

Some of my guests are vegetarian. How will you accommodate them?
We are happy to provide vegetarian or other dietetic menu choices as needed to please your guests. Special meals are normally billed at the regular menu rates.

Can you recommend a baker for a wedding cake?
Yes. We have several contacts in the area we recommend highly. Most bakers bill directly to the client. In addition, there are no additional charges for cutting and serving the wedding cake.

Do you provide flowers?
We can order appropriate floral arrangements within your budget or can assist you in coordinating all floral decisions. We work with many prominent florists in the area. Most florists bill directly to the client.

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Do you provide entertainment services?
No. But we can suggest a wide range of musicians and other entertainment resource references available in the area.

What beverage services do you provide?
We do not hold a liquor license and cannot, personally, serve alcohol. However, we have a list of vendors to recommend. If you choose to purchase your own liquor, we can recommend how much liquor to purchase for any given event. However, we do require a professional bartender be present.

What can I expect to see in your proposal?
Our event proposals itemize cost estimates per person for food and beverage in addition to cost estimates for labor, rentals, linens, etc. Changes in the final guest count as calculated on our proposal may affect stated cost estimates.

How are labor costs determined?
All service labor is billed by the hour, excluding deliveries. Wait staff labor is billed at a minimum of 5 hours per wait, per event. Kitchen labor, including lead chef and dish staff, are billed only for service hours provided. Labor cost estimates in our proposals normally include travel time between our facility and the event site.

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Are any gratuities included in either my proposal or final bill?
We add an additional 20% gratuity for plated, sit-down dinners. Any other gratuity is solely at the customer’s discretion.

When do I need to decide on a final guest count? What happens if that number goes up or down shortly before or the day of the event?
We require your final minimum guest count five (10) business days in advance for any linen rentals and (5) business days in advance for food. After this final guaranteed minimum number is given, we will make every effort to accommodate increases to your final count made within three (3) business days of your event, but we cannot lower your final count for billing purposes after the first deadline.

Do you have a contract? What does it include?
We do have a detailed contract to be signed following approval of the initial invoice.

Do you carry liability insurance?
Yes. A Certificate of Liability Insurance can be provided to you if necessary.

Do you require a deposit?
We typically request a deposit of 30% of the food cost estimate presented in our proposal and 50% of the linen rental proposal when a contract is finalized. Corporate and University clients may qualify for a deposit waiver.

Do you accept credit cards?
We accept VISA, MasterCard and American Express credit cards as well as payment by check. An itemized invoice showing the balance due and all payments, will be sent prior to the event. The balance, however, is due in full prior to the event.

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